Last updated: October 2022
Please read our refund policy carefully before making a purchase from our website.
Thank you for choosing to shop with us at TDWA. We value our customers and want you to be completely satisfied with your purchase. If for any reason, you are not satisfied with your purchase, we invite you to review our policy on refunds and returns (the "Returns and Refunds Policy")
Refunds
All sales made through our website are final and no refunds will be given. If you are not satisfied with your purchase, you may contact us to request a coupon for a future purchase or to receive additional products. This policy is in place because the products and services we offer are digital in nature and therefore cannot be returned. If you have any questions about our refund policy, please contact us before making a purchase. Thank you for understanding.
Scope
This Returns and Refunds Policy applies to all products purchased from us through our website www.tarjetadigitalwa.com (the "Website"). This Returns and Refunds Policy does not apply to products purchased from third-party websites even if they are linked to our Website or advertised on our Website.
Your Order Cancellation Rights
You are entitled to cancel your order within 2 days without giving any reason for doing so. The deadline for canceling an order is 2 days from the date on which you received the service or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. Please keep in mind that this does not mean you will get your money back but you will get a coupon or additional products for future use.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:
By email: admin@tarjetadigitalwa.com
We will reimburse you no later than 14 days from the day on which we receive the returned goods.
Questions?
If you have any questions about our Returns and Refunds Policy, please contact us by email at admin@tarjetadigitalwa.com and we will be happy to assist you.
Please note that this policy is subject to change at any time. We will notify you of any changes to our Returns and Refunds Policy by posting the revised policy on our Website. The revised policy will apply to all orders placed after the date of the change. We encourage you to review our Returns and Refunds Policy from time to time to ensure that you are familiar with the latest version.
Cancellation by Us / Events Beyond Our Control / Waiver
Cancellation by Us... We reserve the right to cancel any order at any time and for any reason. We may also refuse to process or accept an order where we suspect that the services ordered are intended for resale or where we believe the order is not in accordance with our Terms and Conditions.
Events Beyond Our Control... We will not be liable or responsible for any failure to perform or delay in the performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs, or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or another natural disaster.
Waiver... Failure or neglect by us to enforce at any time or for any period any one or more of the Terms and Conditions shall not be construed as a waiver of such Terms and Conditions nor shall it in any way affect our right to later enforce all Terms and Conditions.
Our Details.
This Website is owned and operated by Tarjeta Digital WA, Inc. We are registered in Bogota Colombia You can contact us by email at admin@tarjetadigitalwa.com.
Thank you for reading our Returns and Refunds Policy. Sincerely, Tarjeta Digital WA, Inc.